Frequently Asked Questions

Shipping is free worldwide on every order. Blue light glasses and sunglasses usually arrive in 2–4 days in the U.S. Standard readers in +1.00, +1.50, +2.00, +2.50 and +3.00 arrive in 2–4 days in the U.S., in every style and color. Shipping details.

Yes. Shipping is free worldwide on every order, with no minimum.

Yes. Every LadyBoss product can be returned or exchanged within 30 days of delivery for any reason. Return shipping is free, and there are no restocking, processing, or hidden return fees.

Everything that happens to your LadyBoss glasses within 90 days of delivery is covered, including accidental damage. If something happens in that window, reach out and we will repair or replace your glasses at no cost.

Contact Customer Care for help with order status, returns, or an ETA.

Yes. You can upload your prescription during checkout or send it after you order. Uploading it right away is the fastest route, but we will help you either way.

Reader magnification runs from +0.25 to +5.00 in 0.25 steps, so you can choose the strength you need.

Standard readers use one magnification strength across the whole lens for close-up tasks like reading. Progressive readers are made for multiple distances, with lighter magnification higher up and stronger reading support lower down.

We recommend progressives instead of visible-line bifocals. They give you a smoother, more modern way to see near, intermediate, and far without that obvious line across the lens.

Yes. Wherever LadyBoss offers clear blue-light protection, it’s included at no extra charge. Check the exact product and lens option for current eligibility.

PD is not required to place an order, but it helps us align prescription lenses more precisely. If your eye doctor has it, send it. If not, the PD page explains simple ways to measure it.

Use live chat anytime or the contact form for orders, returns, exchanges, warranty help, prescription questions, or style advice.